Quality & Resilience Manager

Are you the one people turn to when challenges get too hard? Then you will probably love working at City Network! Structure & Culture in a solid Way-Of-Working. That's our recipe.

With the desire to support others.

Do you have a passion for quality assurance, sustainability, and business continuity? Are you driven by supporting others to grow and have an inspirational way of guiding others to change methods and working to develop themselves and the business forward? Then we might have a perfect match!

Our internal purpose is to support, protect and simplify!

Job responsibilities

As a Quality and Resilience Manager at City Network you will be part of the team responsible for upholding certificates within the range of standards ISO 9001, ISO 14001, and ISO 22301. With that, you will be responsible for establishing, developing, and maintaining the following processes within the Company:

  • ITIL framework (Incident, Change & Problem)
  • Internal Audits
  • External Audits
  • Deviations
  • Risk analysis in general but also specific analysis (Pestle / SWOT / Business Impact Analysis)
  • ISO 33052 & ISO 33072 (Process management)

Your daily tasks will include working closely with many colleagues both within City Network and our owner Iver AB. We are a diverse company with more than 15 nationalities, remote teams, and a friendly atmosphere and way-of-working. You will need to adapt to, and embrace, differences with all your heart.

Required skills & qualifications

  • Excellent social skills and a team player
  • Long experience working with ISO 9001 and ISO 14001
  • Excellent skill to structure data
  • Fluent in spoken and written English
  • Written and spoken Swedish skills preferred
  • Proven ability to fulfil and follow-up on objectives and tasks

What we can learn you on the journey ahead.

Getting experience and knowledge about:

  • ISO 22301
  • ISO 33052 & ISO 33072
  • Team development
  • Cloud Computing
  • European laws and regulations such as C5, PCI, SOC, Basel II/III, Solvens II/III, GDPR.

We expect you to grasp on to these as time goes by.

Hiring Manger

Tony Hallén, Head of Quality Assurance

Employment conditions

Full time with 6 weeks vacation (6 months probationary employment)
Salary: TBD
Location: Stockholm, Karlskrona, Remote

City Network has signed a collective agreement with Almega 'IT-Telekomföretagen'.

All City Network employees is assessed yearly through a screening process.

Info about us: 

Phone: +46 8 4000 9000

Or, know someone who would be a perfect fit? Let them know!

Borgmästaregatan 18
371 34 Karlskrona Directions support@citynetwork.se 08-40009000 View page


Katarinavägen 25
116 20 Stockholm Directions support@citynetwork.se 08-40009000 View page


Borgmästaregatan 18
371 34 Karlskrona Directions job@citynetwork.eu +46 8 4000 9000 View page

Our workplace and culture

When you enter the door to our office you feel welcome. You will hopefully meet a inspiring atmosphere where people like to get to know you and be your friend. We do regular teambuildings with our teams in order to get to know each other and to be sure we are heading in the same direction. Both as a team and as a company.

We have four fundamental values which propagates through the entire organisation:

Join in for a cup of coffee and find out for yourself!

Already working at City Network?

Let’s recruit together and find your next colleague.

  • Amirhossein Shahbabaee
  • Anders Christenson
  • Anna-Karin Wijk
  • Catarina Müllner
  • Christoffer Carlberg
  • Daniel Gustafsson
  • Daniel Öhberg
  • Dmitriy Rabotyagov
  • Elena Lindqvist
  • Erik Hultman

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