People and Process Manager - Technology & Services

Be part of the fastest growing and most important Tech Team in Europe & help drive our ability to provide EU with a European IaaS Cloud for the future.
City Network is part of Iver AB ( and is a member of the ICG family.


City Network is one of the leading European providers of IT infrastructure services based on Open Source. Our company provides public, compliant, private and hybrid cloud solutions based on OpenStack and has data centers around the world. We are a fast-growing company & European leader in infrastructure as a service. We love having fun and working hard. We live to get that smile on our customers face when we solve a problem or simply provide something better than expected. That’s in fact why we go to work the next day.

City Network is part of Iver, meaning that we have more than 1400 colleagues to support us in reaching our goals of becoming the primary European IaaS alternative.

What's this gig about?

Our Technology and services teams is the heart of our organisation and the key factor to our current success. As we expand our company and business rapidly, the demand of leadership and structure increase daily. We need you to help us continue strengthen our Tech Teams.

What should I bring? 

  • A well-documented history of managing Tech teams within the IT-industry.
  • This is not a job for beginners, we need you to have proof of previous positions similar to this. We will check up references.
  • A good understanding of Cloud Service distribution and Open-Source Technology. 
  • Fluent communication skills in English (Swedish is a plus).

Are there formal education requirements I need to meet, such as a degree in a particular field?

It’s not a demand but preferable if you have a degree and or training in HR Management, Team development or any formal leadership training.

 Who would be my direct manager?

You will report to our CTO.

 What are my responsibilities?

Your task is to manage our Technology & Services teams from a People and Process perspective, meaning tasks like but not limited to:

  • Recruitment of employees and consultants.
  • Compensation/Salary.
  • Onboarding
  • Personal development plans.
  • Personal performance follow up.
  • HR related admin such as agreements, schedules, time report, vacation etc.
  • Work environment.

 Way of work structure

  • WoW framework (For example Scrum Agile/Agile Kanban etc) 
  • Facilitate Daily check-ins, grooming, planning, retrospectives and big room planning


  • Responsible for communications with other line managers and company management.
  • Represents department in non tech matters.

Can I work from home?

Yes! As we are in a strange situation in terms of how we can or can’t meet our colleagues until the world goes back to normal again. We work 100% from home and our teams work as distributed teams across Europe. We expect you to be able to handle your duties with a “remote first” mindset and that will continue to be part of the deal even when we can come back to our offices in Sweden as per normal.

What employment conditions apply ?

This is a full time position with 6 weeks' vacation. We have a company policy that specifies a 6-month probationary period.

If you live in Sweden or Germany, you would be directly employed by City Network International AB or our German subsidiary.

If you live in any country other than Sweden or Germany (but within EU), we will enter into a contractor agreement as applicable to the legal situation in your country.

Salary and compensation will be negotiated during the interview process.

How's work at City Network? 

We're growing pretty quickly at this stage, in customers, revenue, and headcount. We have recently been acquired by Iver, but continue to operate as a separate unit under the Iver umbrella. That said, we're also solidly profitable. The company has existed for more than 15 years, so don't expect cash-burning startup insanity. 

As a company, we strive to improve and perfect the structure of how we collaborate and communicate. We have to set a pretty high bar here for ourselves, given that our role in the market comes with a great deal of responsibility. So, we are actively looking for people who come with an open mindset and an eagerness to help us all get better. Suppose you have specific technical expertise on an issue that another team of colleagues is working on. In that case, you should expect to be asked to contribute your knowledge to solve the problem — just as you will expect to get that same support from them, when you have an issue of your own to resolve. City Network has signed a Collective Bargaining Agreement for the Swedish entity and is part of Iver AB. 

 I'm interested. What's next?

We'd like to hear from you! And we have a few additional questions we would like to ask you. You'll be able to apply for this position until 11th Nov 2021. We will start reviewing and inviting applications right away, so make sure you get yours in early. 

 Type of Employment : Full time position 

 Location : Europe (Flexibility to work from home) 

 Start date : Immediate/at your earliest convenience 

 Ready to go? Then please click the Apply for this Job button below.

Additional information

  • Remote status

    Flexible remote

We usually respond within two weeks

Or, know someone who would be a perfect fit? Let them know!

Borgmästaregatan 18
371 34 Karlskrona Directions 08-40009000 View page


Sveavägen 145
113 46 Stockholm Directions 08-40009000 View page


Borgmästaregatan 18
371 34 Karlskrona Directions +46 8 4000 9000 View page

Our workplace and culture

When you enter the door to our office you feel welcome. You will hopefully meet a inspiring atmosphere where people like to get to know you and be your friend. We do regular teambuildings with our teams in order to get to know each other and to be sure we are heading in the same direction. Both as a team and as a company.

We have four fundamental values which propagates through the entire organisation:

Join in for a cup of coffee and find out for yourself!

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